All hands and feet are non return,non refund,unless we agree that there is a fault,if you follow the instructions provided they are very durable,and are made of the strogest platinum silicone.
There is a repair service on site for small areas of damage.
Buy purchasing you understand this,and that at busy times your order may take longer to arrive,in general the lead time is usually 2/4 weeks,covid 19 and the heatwave in UK have caused further delays to an already difficult situation,compounded by a shortage of supply companies to source naterials needed.
We are all in the hope that covid 19 restrictions reurn to normal then you would expact your irder in around 7/10 days.
All hands,feet and fingers have slide system and are hand poured using SFX casting and finishing,there may be tiny join lines in palms and sides of hands as hands are made in 3 parts,It takes a maximum of 12 full working days to create your order, in the UK you will receive your order 1/3 days after that,and up to 7 days after that outside UK, times are approximate and no dispatch email is sent,every item requires a signature on delivery.
by ordering you understand and have read this statement.
Please do not contact my personal page or facebook page or personal email or phone instagram about orders. or your message may be missed
order enquiries are only handled by the website admin where there are links to tracking via Royal mail. or UPS for bulk orders